Returns Info

 RETURNS

  • We will accept all authorized returns expect the following The following items can not be returned- Final Sale, Sale, Closeouts, Face Masks 
  • All returns must be returned within 30 days of receiving the merchandise.
  • If return is based on company error (sized wrong, wrong description, wrong item)  we will generate the FREE USPS/UPS prepaid label, we will email you with the label attached.
  • If your return is not based on company error your return will still be accepted however the buyer will have to pay for return shipping cost.
  • All items must be in original condition, including any and all packing, have tags attached with no signs of wear or use
  • Just print the label, attach it to any box/package and return the items.
  • You will have 30 days to send the item back for full refund once you receive the free return label/or your buy paid label the shipping address will be provided to you for your return.
  • Once we receive the items back we will process the return and refund the balance back to your account 3-5 business days 
  • Please note free return labels are available for items being shipped within 48 continental states only.
  • Please contact us here Customer@odatscute.com to receive an RMA# for your return.
  • Please include your Order#, items returning, and the reason for the return.

 

In Store Returns 

  • We will accept all returns expect the following The following items can not be returned- Clearance, Final Sale, Last One items, Face Masks 
  • All returns must be returned within 30 days of purchase.
  • Items must in unused condition with original tags and original receipt present at time of return.
  • Refunds are issued in the original form of payment received.
  • For no receipt and gift receipt returns store credits will be issued in the amount paid which can be used for up to 10 days.
  • Defective items will be accepted for return within 10 days, however, store credit will be issued for the amount paid. (we are not responsible for manufacturer defect)
  • Online purchases can be returned to store location within 10 days of delivery receipt